Daylight Transport tops Mastio’s LTL rankings for third straight year

Daylight Transport was named Mastio & Company’s top overall less-than-truckload carrier for the third consecutive year in a 2026 study based on interviews with 1,647 shippers. The carrier also led the Inter-Regional category and posted the study’s highest Net Promoter Score, underscoring strong shipper loyalty and service performance.

Why it matters: - Daylight Transport’s third straight top finish signals sustained shipper confidence in a crowded LTL market. - The ranking can influence freight buyers comparing carriers on service quality, reliability, and ease of doing business. - A top Net Promoter Score suggests customers are more likely to recommend Daylight Transport and keep shipping with the carrier.

What happened: - Mastio & Company rated Daylight Transport the top overall LTL carrier in its 2026 study. - Daylight Transport also won the Inter-Regional carrier category. - The company ranked #1 on 18 of the study’s 35 measures. - The announcement was made Oct. 7, 2026, from Cypress, California.

The details: - The 2026 Mastio & Company LTL Study included interviews with 1,647 shippers. - Shippers rated 24 LTL carriers in the study. - Daylight Transport posted a Net Promoter Score of 84.6%, versus an industry average of 54.4%. - Shippers ranked Daylight Transport first among all carriers for ease of doing business, carrier responsiveness, competitive transit times, value received, and likelihood to recommend. - The carrier also ranked #1 on shipments delivered with no shortages, proactive communication, ease of using the website, timely customer service, meeting appointment times for pickup, pricing terms that are easy to understand, billing accuracy, and overall value received. - Mastio & Company collected 2026 data through telephone interviews with shipping decision-makers between June and September 2026. - The study is described as an independent, industry-wide survey of LTL freight customers and a widely supported voice of the LTL shipper.

Between the lines: - The breadth of Daylight Transport’s top scores suggests the company is winning on both operational execution and customer experience. - Strong marks for communication, billing, and digital tools matter because freight buyers often judge carriers on the full shipment lifecycle, not just transit time. - Repeating as the overall leader for three years gives Daylight Transport a benchmark advantage when competing for shipper loyalty.

What's next: - Daylight Transport will likely use the award to reinforce its service positioning with current customers and prospects. - The carrier’s next test will be whether it can hold these rankings in future Mastio studies as shipper expectations continue to evolve.

The bottom line: - Daylight Transport remains the carrier to beat in Mastio’s LTL survey, with broad shipper support and the study’s strongest overall performance.